Part Time Entry Level Dispatch/Customer Service Job at A-1 United Heating, Air & Electrical, Omaha, NE

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  • A-1 United Heating, Air & Electrical
  • Omaha, NE

Job Description

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A-1 United Heating, Air & Electrical, a leading full-service HVAC company in Omaha, is seeking a dedicated and proactive individual to join our team as an Entry Level Dispatch/Customer Service representative. This role is crucial to our operations, as you will be responsible for scheduling preventive maintenance and repair services. We pride ourselves on our customer-centric approach and are looking for someone who shares our commitment to delivering exceptional customer service. We offer shifts from 2:00 pm-Close, and every other Saturday from 7:30 am to 12:00 pm. Closing hours will vary depending on call volume. 

Responsibilities

  • Coordinate and dispatch HVAC services to meet customer needs.
  • Schedule and manage preventive maintenance and repair services.
  • Address and resolve customer inquiries and complaints promptly.
  • Collaborate with the team to enhance operational efficiency.

Qualifications

  • Strong commitment to exceptional customer service.
  • Proactive and dedicated work ethic.
  • Ability to work collaboratively in a team environment.
  • Experience in dispatch, customer service, or a related field is a plus but not required.

Compensation

Compensation will be competitive and commensurate with experience.

Benefits

  • Opportunity to work with a premier full-service HVAC company.
  • Professional growth and development opportunities.

Job Tags

Part time, Shift work, Saturday,

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