Job Description

Job Summary

The Vehicle Title Clerk is responsible for accurately processing vehicle titles and registrations in compliance with state and federal regulations. This role ensures timely submission of title documents, lien recordings, and coordination with customers, lenders, and motor vehicle agencies. Accuracy, organization, and attention to detail are critical to success in this position.

Key Responsibilities

• Process vehicle titles, registrations, and license plates in accordance with state DMV requirements

• Prepare and submit title applications, lien recordings, releases, and transfers

• Verify vehicle information, including VINs, odometer disclosures, and ownership documentation

• Ensure proper completion and filing of sales documents, tax forms, and fees

• Track title status and follow up on pending or rejected applications

• Communicate with customers, lenders, and DMV offices regarding title issues or discrepancies

• Maintain accurate and organized title records (electronic and paper files)

• Ensure compliance with state, federal, and company policies related to vehicle sales and titling

• Assist accounting or sales departments with title-related questions and audits

• Resolve title problems, including missing documents, lien issues, or ownership discrepancies

Qualifications & Skills

Required:

• High school diploma or equivalent

• Previous experience as a Vehicle Title Clerk , DMV clerk, or similar administrative role preferred

• Knowledge of vehicle title and registration processes

• Strong attention to detail and organizational skills

• Proficiency with Microsoft Office (Excel, Word, Outlook)

• Ability to handle confidential information responsibly

• Strong communication and customer service skills

Preferred:

• Experience with dealership management systems (e.g., CDK, Reynolds & Reynolds, Dealertrack, or similar)

• Familiarity with multi-state title processing

• Experience working with lienholders and financial institutions

Competencies

• Accuracy and precision

• Time management and ability to meet deadlines

• Problem-solving skills

• Ability to work independently and as part of a team

• Adaptability to changing regulations and procedures

Physical & Work Requirements

• Primarily office-based role

• Ability to sit for extended periods and use standard office equipment

• Occasional lifting of files or documents (up to 15 lbs.)

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